Page 29 - Visual Paradigm Enterprise Architecture Phase BCD
P. 29

Create Target Applications Architecture





       • The back office suite has been
                                                Front Office
          created, and it comprises a number
          of application components that
                                                                    CRM Data
          support the various back office             Web Portal
          activities.
                                                call report
                                                      Call Center                  General
                                                      Application                CRM System
                                                                  call report


                                                                             customer data
                                                Back Office


                                                                        ArchiSurance Back Office Suite

                                                                                   Policy
                                                             Underwriting       Administration       Claims
                                                               System             System             System


                                                                            Product                                      Data Warehousing
                                                                          Configurator                                      Solution
                                                                         Mgmt. System

                                                                                 Business Rule
                                                                                 Mgmt. System




                                                                           document data      document data
                                                Shared Service Centre




                                                                           Document Management System


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