Page 28 - Visual Paradigm Enterprise Architecture Phase BCD

Create Baseline Applications Architecture

• It shows the overview of the current
Front Office
application landscape and the relation
CRM Data
ships between the applications
components in terms of the information
Legal Expense customer data
flows, or the services they provide and Web Portal
CRM System
consume.
call report
Call Center General CRM
Application System
call report

customer data
Back Office

Home & Away Home & Away Auto Insurance Legal Expense
Financial Policy Application Back-Office
Application Administration System

document data document data document data
Shared Service Centre

document data

Document Management System

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