Page 35 - Visual Paradigm Enterprise Architecture Phase BCD
P. 35
customer data
Perform Gap Analysis (Applications Architecture)
Legal Expense
Web Portal
CRM System
call report
Gap Analysis
Call Center General CRM
Application System
call report
Front Office
CRM Data
customer data
Back Office Legal Expense customer data
Web Portal
CRM System
call report
Home & Away Home & Away Call Center Legal Expense General CRM
Auto Insurance
Financial Policy Application Back-Office System
Application
Application Administration System
call report
Front Office
customer data
Baseline document data Back Office document data document data
CRM Data
Shared Service Centre
Web Portal
call report document data
Home & Away Home & Away Auto Insurance Legal Expense ArchiSurance
Call Center General Financial Policy Back-Office Back Office
Application
Application CRM System Application Administration System Suite
call report Document Management System
document data document data document data document data
customer data Shared Service Centre
Back Office
document data
ArchiSurance Back Office Suite
Document Management System
Policy
Underwriting Claims
Administration
System System
System
Product Data Warehousing
Solution
Configurator Both in Baseline and Target Only in Plateau Baseline Only in Plateau Target
Mgmt. System
Target Business Rule 35
Mgmt. System