Page 19 - Visual Paradigm Enterprise Architecture Phase BCD
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Baseline Business Layer and Application Layer
Handle Claims
Capture Notify Addition
Claim Received Valuate Claims Investigate Pay Claim
Information Stakeholders
Customer Claims
Scanning Printing Payment
Administration Administration
Shared Service Center Front Office Back Office
Document Home & Away Home & Away Legal Expense
General CRM Legal Expense Auto Insurance
Management System CRM System Policy Financial Application Back-Office
System Administration Application System
• Model the application services that support the business operations, and the application components that provide the services.
• When you perform this step, you may need to consider the fact that the same business function may be supported by different
application services when before performed under different business domains.
• Like in this case, the function handle claim may involve different services in handling different kinds of insurance.
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